The Shuttle

St Andrews

Terms & Conditions

To ensure a smooth as possible service our terms & conditions are below for your convenience.

F.A.Q.s

We are committed to offering the cheapest shuttle service to or from St Andrews. Also, unlike private shuttle services, all our vehicles and drivers are licensed according to taxi regulations at Fife Council so they meet the highest standards of maintenance and trustworthiness. This gives our
passengers maximal peace of mind.

Because we are all taxi operators, our vehicles are maintained to a much higher standard than private shuttle operators as they have to be licensed by Fife Council and undergo an annual taxi test which is 75% more rigorous than an MOT.

In addition, all our drivers are individually licensed by Fife Council, vetted by Police Scotland and have PVGs – this is the statutory check carried out by Disclosure Scotland which allows us to carry children and vulnerable adults.

A private transfer is exclusively for you and your group, with no other passengers. A shared transfer allows you to travel with other passengers heading in the same direction, reducing your travel costs.

Our £20 (starting price) per person shuttle service operates at fixed times and offers door-to-door convenience. For private and shared transfer prices, please refer to our booking form for the most accurate and current rates.

Detailed pickup location information will be provided in your booking confirmation email. Our drivers also stay in communication to ensure a smooth meetup.

Yes, unlike other St Andrews “shuttle” services, who charge for extra for baggage, we allow 1 small or medium case and 1 carry on bag (rucksack, bag, or anything that can sit on your legs whilst in transfer). Please check our luggage policy for details on size and weight limits, and information on additional or oversized items.

Yes, however, for any shuttle that is under-filled, we will contact you advising of costs, but also providing an alternative time of travel. We are keen to ensure that you get the most affordable option for your transfer

Yes, you can cancel or modify your booking up to 24 hours before your scheduled departure. Please review our cancellation policy for any fees that may apply.
The journey typically takes approximately 1 hour and 10 minutes, but we recommend allowing extra time for traffic, especially during peak travel periods.

For private transfers, our drivers monitor flight statuses and adjust pickup times accordingly. For shared transfers via the St Andrews Shuttle service, please contact us as soon as possible to discuss your options.

You can reach us via email, phone, or our website’s contact form. Our customer service team is happy to assist with any inquiries or special requests you may have.